Live Channel Busy

Last Updated 5 months ago

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When scheduling a live event, you might encounter the following message:

"Event is using the channel during the specified period."

This message appears when the start and end times of your event overlap with another event on the same channel.

Please note that a live channel will remain occupied for two minutes after an event ends. Therefore, you cannot schedule a new event less than two minutes after another event concludes on the same channel.

To resolve this issue and schedule your live event, you have two options:

  1. Adjust the Timing: Change the start and/or end time of your event to ensure it does not overlap with any other events on the same channel. Remember to include a margin of two minutes.
  2. Use a Different Channel: If you prefer not to change the start and end times of your event, schedule it on a different live channel to avoid conflicts with overlapping events.
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