Introduction

The analytics page is divided into five sections showing different statistics, Overview, Top List, Content, Viewers and Usage. These sections all contain data which can be filtered and exported.

Note that streaming and storage data is presented as gibibytes.

Filters

All analytics sections except Overview have support for filtering. You can apply filters and select a date range to only show statistics for the media that interests you.
Using the Save Search functionality you may save a specific set of filters which you then can access from the Quick Filters drop down and apply with one click.

Stacked Graphs

Graphs displayed on the Analytics page are stacked, displaying the difference between data from live and on-demand media. Pressing either Live or On-demand toggles their visibility in the graph.

Export

Most analytics sections has support for exporting the data as CSV or Excel files. The CSV files can then be used in any third party program that can import data from CSV. Excel exports will save your statistics as an xlsx file.

When exporting data from the analytics page, any filters applied in the Console when pressing export will also apply for the exported CSV or Excel file. 

Overview

A quick overview of Views, Viewed Time, Unique Viewers, Engagement, Streaming and Storage for the last 30 days.

Top List

The Top List contains a list of the 500 most viewed media on the account, and can can be sorted by Views, Impressions, Viewed Time and Engagement. Impressions is the number of times the player has been shown to users and Views are the number of times the playback has been started.

Content 

Views

The total number of views for media on the Account.

A view is defined as when a video is started for a viewer.

Pressing replay after playback has finished does not trigger a new view. Similarly, an automatically looping video does not trigger new views for each loop.

When advertisement is enabled, views are counted after the pre-roll has ended and the Quickchannel video content starts.

Viewed Time

The aggregated viewed time.

Engagement

Engagement displays a graph covering the viewers engagement throughout the duration of the media. The graph tells you how large percentage of viewers that watched different sections of the video.

When a user seeks back or replays the media without closing the player, the engagement counts double and thus engagement can be over 100%.

Note, engagement is only tracked for VOD, not for live events. For recorded live events, engagement is tracked when they are converted to regular VOD.

Average Engagement

The total viewed time divided by number of views and media length. Or in other words, as a percentage, how large portion of a media has been consumed on average.

Viewers

Unique Viewers

The unique number of viewers that has generated at least one view.

Demographics

Demographics shows a list, map and pie chart of from which countries the videos on your account have been watched.

Usage

Domains

The domains of websites which your videos have been consumed on.

Note that if you use preview links to present or view your videos you will see api.screen9.com or csp.screen9.com listed as domains.

Streaming

Consumed bandwidth for media streaming.

Storage

Total storage used on your account.

Terminology

Average Engagement

The total viewed time divided by number of views and media length. Or in other words, as a percentage, how large portion of a media has been consumed on average for the selected time period.

Demographics

Demographics shows a list, map and pie chart of from which countries the videos on your account have been watched.

Domains

Domains list the domain of websites your videos have been consumed on during the selected time period.

Engagement

Engagement displays a graph covering the viewers engagement throughout the duration of the media. The graph tells you how large percentage of viewers that watched throughout the duration of the video.

When a user seeks back or manually replays the media without closing the player, the engagement counts double and thus engagement can be over 100%.

As of June 1st 2019, replays caused by automatic looping of media will not increase the engagement metric.

Impressions

Impressions represent the total number of times that the player has been presented to viewers without necessarily starting playback of the media.

Storage

Total storage used on your account during the selected time period.

Streaming

Consumed bandwidth for media streaming during the selected time period.

Unique Visitors

The unique number of visitors that has generated at least one view for the selected time period.

Views

The total number of views for media on the Account. A view is defined as when a video is played for a viewer. Pressing replay after playback has finished does not trigger a new view. Similarly, an automatically looping video does not trigger new views for each loop.

When VAST advertisement is enabled, views are counted after the preroll is completed and the main content starts

Viewed Time

The total amount of viewed time for the selected time period.