Setup live channels

Last Updated 20 days ago

Navigate to the Live & Webinar section in Settings.

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To add a new Channel, press the "Add Channel" button in the Live channels section, give the channel a name and select channel type: Push, Pull or Bypass.

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Push

This is the most common type of channel, Push channels are used when you want to broadcast from your encoder to Quickchannel. After creating a push channel, there will be an ingest URL associated with the channel for you to enter in to your encoder.

Mirrored

Some accounts have Mirrored Live Channels enabled. (If you believe this is relevant for you and it's not enabled on your accounts, please contact your account manager. If Mirrored is enabled, the channel will become a "Push (Mirrored)" channel, more information about mirrored live channels can be found in Mirrored live channels article.

Automatic recording

Mirrored Live Channels can have Automatic Recording enabled, which means that everything sent to the channel will be recorded and saved as a VOD (video on demand) on your account. Each recording will have a title based on the channel name, date, and time, for example: Channel-name (123456-3) 2023-11-19 10:28. You can record up to 40 GiB of video, which corresponds to approximately 11 hours of full-HD 8 Mbps bitrate video. You don't need to set up a live event for automatic recordings to work. This feature is useful for connecting a meeting platform to Quickchannel and using Quickchannel to record your meetings.

Rotating stream keys

To enhance security, some accounts have the Rotating Stream Keys feature enabled, which is not applicable for Mirrored Live Channels. With this feature, stream keys are generated uniquely for each live event, preventing the reuse of keys for future live events. This ensures that unauthorized access to a past stream key cannot be used to disrupt or view future live events. If you enable this feature for a live channel, you will need to obtain a new stream key for each live event.

Pull

This type of channel is used when you want to ingest from an external source. You will provide a RTMP URL for Screen9 to ingest from.

If Mirrored is enabled, the channel will become a "Pull (Mirrored)" channel, more information about mirrored live channels can be found in Mirrored live channels article.

Bypass

This type of channel connects the player directly to a stream. A URL to an HLS stream is required for video playback and optionally an RTMP URL to record the event.

Note that it may take up to 30 minutes before a new push or pull channel can stream a live event.

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